- HYGEIA
- Services
To All Patients, Families, Visitors and Staff
HYGEIA welcomes information regarding any concerns, problems, or complaints about patient safety, or the quality of service that a patient received in our care. You are encouraged to speak directly to your physicians, appropriate supervisors, or management staff about your concerns.
If your concerns are not resolved to your satisfaction, or if you would like the help of someone not immediately involved, our Quality Division staff is available via telephone at +30 210 6867078 on Monday – Friday from 8:00 a.m. – 5 p.m or email quality@hygeia.gr.
HYGEIA is accredited by Joint Commission International, an organization that is committed in its mission to continuously monitor and improve the safety provided to the public by health care organizations. If you feel that your concerns have not been resolved by our organization, you may contact Joint Commission International.
Quality and Safety Monitoring
Joint Commission International Accreditation
1515 West 22nd Street, Suite 1300W
Oak Brook, IL 60523 USA
Email: jciquality@jcrinc.comThe following link is provided to report a patient safety or quality of care concern to JCI: http://www.jointcommissioninternational.org/contact-us/report-a-quality-and-safety-issue/
HYGEIA assures patients, family members, employees, care providers, and individuals providing treatments or services, that reporting patient care and safety concerns will not adversely impact the quality of care received, and that no punitive action, formal or informal, will be threatened or carried out in retaliation for reporting quality-of-care issues to the Quality Department or to Joint Commission International.
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